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Resume
David M. Schwartzstein
Cellular: (203) 984.6855
EMPLOYMENT HISTORY
- Bid Desk Operations Coordinator
PC Mall, August 2009 - Current
- Manager of an overseas support team of Bid Specialists and Bid Generalists, responsible for training, general administration, and motivation of this team
- Maintains expert-level knowledge of top tier vendor bid pricing and deal registration programs, including programs offered by HP, Lenovo, IBM, Cisco, APC, Dell, Tandberg Data.
- Responsible for designing, implementing, and maintaining Bid Desk operational processes, adapting and redesigning processes as necessary to respond to vendor process changes and internal process necessities
- Responsible for designing, implementing, and maintaining interdepartmental processes, such as Bid Desk integration with Purchasing and Sales Reporting departments.
- Works very closely with the Sales Reporting department to ensure proper claim reconciliation with vendors and commission payments to Sales Account Executives
- Provides training to local and remote Sales Account Executives and Sales Managers on available Bid Desk programs and engagement of the bid process
- Worked together with the VP of Sales to start an initiative in conjunction with internal IT system programmers towards streamlining internal business intelligence tools and resources in relationship to Bid Desk
- Sales Manager
PC Mall, June 2009 - August 2009
- Managed a local team of roughly a dozen Business Development Account Executives
- Responsible for coaching, training, and motivation of the sales team
- Responsible for promoting and reinforcing corporate initiatives to the sales team
- Provided team performance reporting to executive sales management
- Worked with Account Executives to create, cultivate and expand customer relationships
- Assistant Sales Manager
PC Mall, January 2009 - June 2009
- Assisted Sales Managers with coaching, training, and motivation of their sales teams
- Assisted the Sales Director in promoting and reinforcing corporate initiatives to the sales teams
- Assisted the Sales Director in overall management of the sales floor
- Substituted on a per-day basis for any absent Sales Manager to lend support to their team
- Worked with Account Executives to create, cultivate, and expand customer relationships
- Used experience from past position as an Enterprise Technical Solutions Architect to assist account executives with providing added pre- and post-sales technical customer service assistance
- Enterprise Technical Solutions Architect
PC Mall, February 2007 - December 2008
- Worked with the Enterprise Sales Development Team to provide pre- and post-sales technical consulting, configuration services, and technical customer service to clients
- Business Development Account Executive
PC Mall, June 2006 - January 2007
- Called upon created and found sales leads to cultivate new customer relationships and reactivate inactive customer relationships
- Recommended and sold information technology products from major hardware and software vendors such as HP, Apple, IBM, Lenovo, Cisco, APC, Microsoft, Symantec, and more.
- Self-Employed Apple Mac Specialist Computer Consultant
DMS Consulting LLC, August 2003 - December 2005
- Provided pre-purchase consulting, installation, break-fix, hardware repair, usage training, and related services to clients ranging from home user to Fortune 500 company
- Assistant Sales Manager and Computer Consultant
TBI Computer LLC, October 2000 - October 2002
- Provided pre-purchase consulting, installation, break-fix, hardware repair, usage training, and related services to clients ranging from home user to Fortune 500 company
- Participated in strategic sourcing of goods for customer-specific and stocking orders
- Responsible for design and layout of sales showroom floor
PROFESSIONAL CERTIFICATIONS
- VMWare
- Sales Professional
- Technical Sales Professional
- Cisco
- Certified Sales Expert
- Advanced IP Communications Sales
- Microsoft Certified Professional
- APC
- Integrated Design Consultant
- Technical Consultant for Data Center
- Sales Professional for Business Networks & Data Center
- HP
- Procurve Sales Specialist
- Apple
- Certified Technical Coordinator 10.2
- Certified Hardware Technician (currently expired)
NOTABLE SKILLS AND HONORS
- Fast typing speed (exceeding 70 wpm on average)
- Above average familiarity with Mac and Windows client and server operating systems
- Above average skillset with Microsoft Office, particularly Microsoft Excel
- Strong written and verbal communications skills
- 2006 PC Mall Sales Rookie of the Year
- 2007 and 2008 PC Mall CEO Circle of Excellence recognition recipient
REFERENCES
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